Collection – On premises

Collection System
for dealing with
bad debtor

Loxon Collection System is intended to provide you with broad and flexible support for managing past due deals (bad credits). It handles any delinquent deal through the whole default life cycle, from the date of delinquency up until the date of repayment or until resolving the claim in any other way.

We are revolutionizing collections
across the globe for innovation leaders.

Banks

We are helping banks totransform collection into a positive customer experience, radically improve their back-office processes and employee experience, and to keep innovating at high speed.

Neobanks

We are building greenfield digital collection systems with state-of-the-art technology for neobank ventures of established institutions as well as new challengers who want to future-proof their competitive edge.

Non-banks

We are devising systems based on global best practices with rapid time-to-market, also tailored to the specific needs of consumer / mortgage / P2P / SME lenders, leasing companies, and utilities.

Prevent smarter, cure faster, recover more.

Loxon clients experience increased customer lifetime value and quick improvement in KPIs:

15-20%

Decrease in average
time to resolve a case

12-15%

Improvement in
recovery rate

20-50%

Decrease in cost
of collection

What we achieved at part of Collection?

0 +

number of clients

0 +

number of
accounts treated

0 +

Above 100 billion USD past due loans

Testimonials

Home Credit B.V. fortifies its collection practice with Loxon’s Collection System

Home Credit B.V. selected Loxon Solutions for its Collection System because we were looking for a flexible, scalable and robust solution. and a long-term relationship with the solution provider. The final shortlist of three potential partners was evaluated on stringent parameters: their credibility, financial positions, and strength of the solutions based on proof of concepts. Loxon Solution’s Collection System was thus awarded the mandate.
- Jan Cenkr,
- Former Head of Software Development, EmbedIT, 2019
Loxon implemented its solution for the Egyptian Collateral Registry

Loxon was and is still the backbone for availing the solution of the Egyptian Collateral Registry ECR, where the system was fully developed and implemented as per the Egyptian law and regulatory requirements, in a timely manner and a very outstanding professionalism. Loxon provided all support and dedication to our company to achieve the system on which enabled Egypt to be acknowledged by Doing Business report 2019 issued by World bank group.
- Karim El Dine Hamdy,
- Director Collateral Registry, I-Score, 2020

There are different ways to achive your goals

When you need
to choose Loxon’s
Collection
On-Premises?

Request a demo

Collection SaaS

No CapEx. No maintenance. Continuous innovation andcustomer-centricity. Our cloud- native collection SaaS is based on 20 years of global expertise. It is composable, delivered with rapid time to market, and made uniquely flexible with overarching integrated no-code capabilities. All of this provides adaptive superpower in a changing world.

Learn more

How does the Collection System
work for you?

The software is capable of managing different collection strategies by using behavioral scoring data, limit data or other customer/deal attributes (these can be easily changed by you in the Collection System).

Its flexible parameterization can also be used for managing Champion/Challenger strategies, as an efficient way of testing new workflows/methods.

In accordance with your client-oriented business model, the Collection System is able to handle processes not only based on deals but also on customers. (E.g., when an outgoing call task is connected not to single accounts, but to the customer, the operator can manage all client-related deals together).

It complements perfectly our other state-of-the-art software tools, such as the Loxon Corporate Lending and Retail Lending System, used in loan origination.

Features

Provide you with a high standard debt collection System for all business lines (retail, sme, corporate)
Flexibly map your collection strategies and workflows with graphical editor and help fine tuning them with the Champion/ Challenger method
Support you in contacting your customers via any channels: phone calls, warning letters, SMS and emails
Cover your hard collection processes (debt selling, write off, etc.) Support your legal workflows (execution, court processes, etc.) Support automatic actions and decisions such as checking payment promises, skip tracing, automatic notice, etc.
Support the communication with external agencies
Handle different types of collaterals, register and allocate costs
Maintain the operators’ task lists in real-time
Calculate collection score reflecting the customer’s risks and behavior
Provide reports to different management levels

Main advantages

Recovery

Reduce average days past due and increase total recovery in your portfolio

Custom workflow

Create score based collection strategies and build your custom tailored collection workflows

Measuring

Measure the costs and efficiency of your strategies, processes, decisions and operators

Monitoring

Monitor and control the full collection lifecycle with only one transparent management tool

Strategies

Respond to new challenges or apply new strategies from the best time-to-market position

Targeting

Increase the level of customer contacts and customer satisfaction by targeting the right resource to the right customer

Efficiency

Make your strategies and processes more efficient using best practices of the collection industry

Monitoring

Have a precise overview – monitor the structure and the changes of your delinquent portfolio

Data handling

Handle all of your collection-related data (past dues, delayed accounts, history, customer past behavior) in one system together

Loxon Collection System
benefits and perks

You can manage the parameterization of the System either through the user-friendly interface, or from a UML tool. Thus, you can define you business processes and rules in the graphical tool, and then simply load the parameterized model into the System.

With Loxon Collection System, you can quickly adapt your collection processes to changing business requirements. You can execute almost any task from its user interface, such as phone calls (supported by progressive and predictive dialer), document printing, SMS, e-mail sending, on-line data query, and many others.

More than that, the System provides you with additional assistance in executing routine tasks automatically (printing certain types of documents, sending SMS and e-mails, checking a customer’s payment promise, etc.).