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Insights from Dubai: banking technology enters its execution phase
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The MEA Finance Banking Technology Summit & Awards 2026 brought together banking, fintech and technology leaders in Dubai to discuss the forces shaping the future of financial services across the Middle East and Africa. The event took place on 24 June 2026 at Jumeirah Emirates Towers under the theme “Banking and Finance Technology: Progress. Innovation. Impact.”

For Loxon, the summit provided a valuable opportunity to exchange perspectives with regional banking professionals, technology leaders and industry partners. Our Managing Partner, Tamás Erni, joined the panel discussion titled “The Future of the Nexus – How the technology trio of banks, fintechs and technology vendors will evolve?”, which focused on the changing relationship among financial institutions, fintechs and technology providers.

Looking back at the event, one message stood out clearly: banking technology in the region is entering a more execution-oriented phase. The conversation is no longer only about adopting new technologies or launching isolated innovation initiatives. It is increasingly about embedding technology into operating models that are integrated, governed and capable of delivering measurable business impact.

Across the summit agenda, technology was discussed as a practical driver of future banking operations. AI, open finance, composable banking, cybersecurity, compliance and ecosystem partnerships all appeared as part of a broader question: how can banks modernise while maintaining control, resilience and trust?

This shift is highly relevant for credit management. Lending, credit risk monitoring, collections, recovery and regulatory reporting all depend on the ability to turn data and insight into timely, consistent and accountable action.

Technology can support this transformation, but only when it is connected to the right processes, policies and decision frameworks. For financial institutions, the next phase of transformation is not simply about having more advanced systems. It is about building the organisational capability to use them effectively and responsibly at scale.

Looking back at the discussions, six themes consistently emerged across the summit agenda. Together, they illustrate how banking technology in the Middle East is moving from innovation to execution.

Artificial intelligence was one of the dominant themes throughout the summit, with particular attention given to the rise of agentic AI. Unlike traditional generative AI, which primarily supports users by creating content or answering questions, agentic AI introduces a higher level of autonomy. AI agents can retrieve information, coordinate tasks and trigger actions while operating within predefined business rules and human oversight.

For banks, this shift is less about replacing people and more about augmenting decision-making and improving operational efficiency. Across the credit lifecycle, agentic AI can support lending decisioning, early warning, collections and customer engagement, provided that transparency, governance and human accountability remain embedded throughout the process.

Another key topic was the continued evolution of Open Finance across the region. While adoption is still progressing at different speeds, the discussion reflected a shared ambition to create a more connected financial ecosystem where data can move securely between banks, fintechs and other financial service providers. Beyond improving customer experience, Open Finance is expected to enable more personalised products, faster processes and new forms of collaboration across the industry.

One of the highlights of the summit was the panel discussion “The Future of the Nexus”, where Loxon’s Managing Partner, Tamás Erni, joined banking, fintech and technology leaders to explore how collaboration across the financial ecosystem is evolving.

A common message emerged from the discussion: the relationship among banks, fintechs and technology providers is shifting towards closer, long-term strategic partnerships. Technology providers are increasingly seen not simply as vendors delivering predefined systems, but as strategic partners that help banks modernise operating models, connect fragmented processes and build scalable digital capabilities. As financial services become more interconnected, success will depend not only on technology itself, but on how effectively organisations combine their expertise to deliver better outcomes for customers.

This collaborative approach is equally important in credit management. Lending decisioning, early warning, IFRS 9, collections and recovery deliver the greatest value when they operate as connected parts of a single decision-making framework rather than as isolated functions. Building these integrated capabilities requires close cooperation between financial institutions and technology partners that combine technological expertise with a deep understanding of banking processes and regulatory expectations.

Another recurring theme was the growing importance of composable banking. As customer expectations evolve and competition from digital-first players increases, banks need greater flexibility to adapt, innovate and introduce new services faster. Composable architectures, built around modular components, enable financial institutions to modernise their technology landscape step by step while responding more effectively to changing market demands.

For credit management, this flexibility creates opportunities to continuously enhance individual capabilities, such as lending decisioning, early warning or collections, without requiring large-scale system replacements. As banking becomes increasingly dynamic, the ability to evolve and scale capabilities quickly is becoming a key competitive advantage.

As banks continue to expand their digital capabilities, cybersecurity and regulatory compliance remain fundamental pillars of sustainable transformation. The discussions highlighted that innovation cannot be separated from resilience: as financial institutions adopt AI, open ecosystems and increasingly connected platforms, they also need to strengthen governance, security frameworks and operational controls.

For credit management, this balance is particularly important. Lending decisions, risk monitoring and collections increasingly rely on data, analytics and automated processes, making transparency, reliability and responsible use of technology essential. Building trust in digital banking requires not only advanced solutions, but also the ability to manage risks effectively and maintain confidence among customers and regulators.

The final panel looked back at the technologies and innovations that have shaped banking over the past five years. AI, open finance, instant payments, cloud adoption and composable banking have all contributed to a significant transformation of how financial institutions operate and engage with customers.

While the pandemic accelerated many digital initiatives, the discussions highlighted that banking technology has now moved beyond experimentation. The focus is increasingly shifting from adopting new technologies to embedding them into everyday operations in a way that creates measurable business value, improves customer experiences and enables more effective decision-making.

Across the discussions in Dubai, one message stood out clearly: the future of banking will be shaped by collaboration among banks, fintechs and technology providers, working together to create meaningful value for customers while building trust in a more connected financial ecosystem.

For Loxon, this reinforces a clear belief: the future of credit management lies in connected, controlled and intelligent decision-making across the full credit lifecycle.

Technology creates value when it helps financial institutions act sooner, decide better and operate with confidence.

Stay tuned for more insights as we continue to explore the latest trends shaping the future of finance, and feel free to book an appointment with our expert anytime.

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