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How Self-Service Apps can empower the debt collection 

Reading time: 4 minutes
4 Apr. 2024
Today’s world has rapidly changed, and digital technology has fundamentally transformed our everyday lives. Previously unimaginable things have become commonplace.…
Putting clients first!

Putting clients first! A 5-step guide to client-centric debt collection excellence – FREE INFOGRAPHIC

Reading time: 1 minutes
26 Mar. 2024
In our ever-evolving world, financial institutions face unprecedented challenges navigating economic and social turbulence. These uncertain times demand rapid responses…
Boosting debt collection with data-driven communications

Boosting debt collection with data-driven communication

Reading time: 4 minutes
21 Mar. 2024
Debt collection is an essential part of the financial world, but it doesn’t have to be a negative experience for…
Optichannel communication

The next level of customer experience: Optichannel communication 

Reading time: 4 minutes
7 Mar. 2024
Today, the world is undergoing a complete transformation, thanks to solutions such as generative AI and machine learning that are…
Advancing debt collection and customer experience through digital maturity

Advancing debt collection and customer experience through digital maturity

Reading time: 4 minutes
22 Feb. 2024
In recent years, the banking industry has undergone a significant transformation due to digital innovation. This transformation involves reimagining the…

White paper recommendation: Take debt collection to a whole new level

Reading time: 1 minutes
8 Feb. 2024
In this turbulent financial environment, effectively managing debt collection requires a step beyond conventional practices – it requires technological innovations,…
The digital revolution in debt collection: Transformative steps through technology and innovation

The digital revolution in debt collection: Transformative steps through technology and innovation

Reading time: 4 minutes
18 Jan. 2024
In a world that is undergoing economic and social changes, including wars, conflicts and the impact of the COVID-19 pandemic,…

Navigating the financial future: 3+1 key trends shaping 2024

Reading time: 4 minutes
4 Jan. 2024
Navigating the financial future: 3+1 key trends shaping 2024
Alleviating Burnout: How Advanced Debt Collection Tools Empower Agents 

Alleviating Burnout: How Advanced Debt Collection Tools Empower Agents 

Reading time: 4 minutes
12 Dec. 2023
In the challenging field of debt collection, agents often walk a metaphorical tightrope between the demands of high-level tasks, strict…
AI in debt collection

How AI addresses debt collection challenges 

Reading time: 4 minutes
29 Nov. 2023
The integration of Artificial Intelligence (AI) is a transformative force in the constantly changing business environment. This powerful technology is…
Unlocking Efficiency: How Digitalisation Enhances Debt Collection for Banks

Unlocking Efficiency: How Digitalisation Enhances Debt Collection for Banks 

Reading time: 4 minutes
14 Nov. 2023
Debt collection – never an easy task for banks – has become even more problematic amid today’s economic uncertainty and…
Transforming Debt Collection with Big Data Analytics

Transforming Debt Collection with Big Data Analytics

Reading time: 5 minutes
31 Oct. 2023
In today’s world, where technology is advancing rapidly, big data has become a buzzword in several industries. Often, it has revolutionised the…
Enhancing Debt Collection Effectiveness: The Power of Preferred Communication Channels

Enhancing Debt Collection Effectiveness: The Power of Preferred Communication Channels 

Reading time: 6 minutes
28 Sep. 2023
Collecting payments is a critical aspect of any business that extends credit to its customers. Pursuing payments can be a daunting, time-consuming,…

Unpacking the Economic Impact of Debt Collection Strategies

Reading time: 4 minutes
21 Sep. 2023
In a world marked by economic uncertainties, debt collection has emerged as a critical concern for both financial institutions and…

How to improve collection effectiveness and CX by contacting clients through their preferred channels?

Reading time: 5 minutes
26 Jul. 2023
In recent years, the world has become increasingly digitized, and this has had a significant impact on the way businesses…

6 key use cases: exploring AI’s impact on collections 

Reading time: 4 minutes
26 May. 2023
AI and machine learning can play a crucial role in the collection activities of financial institutions due to their ability…

Major pitfalls to avoid when building your collection system 

Reading time: 4 minutes
11 May. 2023
Modern collection systems are at the heart of banks’ evolutionary fitness. With rapidly changing environments, banks must adapt quickly to…

Master the 5+1 Cornerstones of Efficient Collection Management for Lending Institutions – FREE INFOGRAPHIC 

Reading time: 1 minutes
17 Apr. 2023
“Success in collections management is like solving a puzzle – identifying the right pieces and fitting them together can create…

Revolutionizing debt collection in MENA region: Loxon’s participation at Collections & Recovery Summit

Reading time: 1 minutes
31 Mar. 2023
This two-day event in Dubai brought together top industry leaders to discuss the latest advancements in debt collection and recovery.…

Essential takeaways from Loxon’s participation at the MoneyLIVE Summit

Reading time: 3 minutes
21 Mar. 2023
Two weeks ago, Loxon colleagues shared their thoughts with industry leaders in London at the MoneyLIVE Summit, a global payment…

White Paper recommendation: Designing an effective customer centric debt collection process

Reading time: 2 minutes
1 Feb. 2023
Loxon and IBS Intelligence have joined forces once again – and our insights about future-proof debt collection practices continue to…

2023 and beyond: navigating a shifting landscape

Reading time: 4 minutes
16 Jan. 2023
2023 is now here, full of uncertainties in the global economy, and with a rich array of opportunities for financial…

Loxon: New Year retrospective and the road ahead in 2023

Reading time: 5 minutes
21 Dec. 2022
With the New Year upon us, it is a good time to look back at 2022 and reflect on what…

How can we create a crisis-resistant collection system?

Reading time: 4 minutes
1 Dec. 2022
Shock after shock – this is the short history of the 2020s so far. The lingering pandemic, disruption of supply…

The financial services sector is under pressure on multiple fronts to modernize debt collection operations.

Reading time: 1 minutes
14 Nov. 2022
Digitalization, competition, and regulation are converging to push the sector to innovate and transform. This is more needed than ever…

Are you ready to cope with crisis-era debt collection challenges?

Reading time: 3 minutes
25 Oct. 2022
As the clouds of crisis cast an ever-growing shadow above economies, banks across the world are seeking to support customers’…